Customer Experience - Datawords

A Unique 24/7 Experience
for Every Customer

A Unique
24/7 Experience
for Every Customer

Customer experience no longer happens on just one site or in one campaign. It is built in every interaction, on every channel, at every moment. Yet too often, these touchpoints remain disconnected and conversations lack relevance or personalization.

A coherent experience.
Personalized.
Omnichannel.

A coherent experience. Personalized. Omnichannel.

Our

expertise

At Datawords, we orchestrate technology and human intelligence to create a seamless omnichannel experience that is locally relevant, automated, and emotionally resonant anywhere in the world.

By orchestrating agentic AI, automation, and full ecosystem integration (CRM, social, e-commerce…), we turn every moment into a unique conversation.

Omni-channel

Clienteling

Customer
Care

Smart assistants
On-demand services
Live chat

Customer
ENGAGEMENT

Personalized messaging
Targeted campaigns
Loyalty activation

Commerce
& Sales

Conversational commerce
Seamless payment
Drive-to-store activations

Our Technology

Whatsquare^tm

The first AI-agent platform designed to create ultra-personalized and integrated conversational experiences.

why

datawords?

+1000

interactions per minute

100%

global consistency

+160

markets managed daily

GDPR

compliant

OUR

WORK

Case

Launch a new international website in just 4 months

Product page optimization & localization

Manage social media networks with cultural consistency

CREATION

DEPLOYMENT

MANAGEMENT 24/7

ALL OUR SERVICES

Our

expertise

Omni-channel